Returns
- Easy Returns: If you are not completely satisfied with your order, we accept returns within 30 days of delivery for a full refund or exchange.
- Eligibility: To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when they were received.
- Return Process: Contact our customer service team at contact@abrsupplies.co to initiate the return process. We’ll provide a return label and instructions on how to send your item back.
- Refunds: Once we receive your returned items and confirm their condition, we’ll process your refund within 5-7 business days. Original shipping costs are non-refundable unless the return is due to our error.
For any questions or concerns, feel free to contact us at contact@abrsupplies.co We’re here to help!
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.